e-Messaging Solutions

Services

e-Messaging Solutions provides a complete range of services extending from conventional product support to complete project implementations, custom development and full on-line operational management of delivered systems.

Product support

All e-Messaging Solutions products can be supported on an annual fee basis. This includes unlimited support by telephone, e-mail and on-line (subject to access from the customer).

Project implementation and custom development

We can design and implement complete solutions in the areas of mobile messaging, document messaging and document archiving. This includes custom application development and system software development, along with integration of standard software products.

Managed Services

Once a system is installed, our support team can provide an on-line fully managed operational service. We have experience with systems integrated into many messaging environments - Microsoft Exchange, Lotus Notes/Domino and many native SMTP products, and have extensive network management skills. We remove the need for our customers to continuously maintain staff skills, and avoid them taking up valuable time in operational monitoring and problem fixing.

Examples of customer projects

A major national employment agency with over 200 branches is using e-Messaging Solutions products to improve the speed of document flow, both in-house and to clients, and to provide fast client communications using high volume text messaging.

A worldwide shipping company uses e-Messaging Solutions products to immediately make documentation available for tracking purposes.

A UK government department involved in significant document handling, uses e-Messaging Solutions products to convert scanned documents into editable form, and route them to users for processing.

One of the largest international law firms links e-mail via text messaging to each employee’s mobile telephone from an intranet staff directory system.

A major world airline uses e-Messaging Solutions products to link on-line computer monitoring to the mobile telephones of key IT staff.